Summary: NewswireSurge collects information you provide when using our service. We use it to operate and improve our platform, distribute your press releases, and communicate with you. We do not sell your personal data to third parties.
1. Information We Collect
Information You Provide
When you create an account, place an order, or contact us, we collect:
- Name, email address, and phone number
- Company name and website URL
- Billing and payment information (processed securely via third-party payment processors)
- Press release content you submit for distribution
- Communications you send to our support team
Information Collected Automatically
When you visit our website, we automatically collect certain information including:
- IP address and browser type
- Pages visited and time spent on our site
- Referring website or search engine
- Device type and operating system
2. How We Use Your Information
We use the information we collect to:
- Process and distribute your press releases to our media network
- Create and manage your account
- Process payments and send order confirmations
- Send distribution reports with live publication links
- Respond to your questions and support requests
- Send service updates and marketing communications (you can opt out at any time)
- Improve our website, services, and user experience
- Comply with legal obligations
- Detect and prevent fraud or abuse
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
Media Distribution Partners
Your press release content (and associated byline/contact information) is shared with our network of 350+ media outlets as part of the distribution service you have purchased. This is the core function of our service.
Service Providers
We work with trusted third-party providers for payment processing, email delivery, analytics, and customer support. These providers access your information only to perform services on our behalf and are required to protect your data.
Legal Requirements
We may disclose your information when required by law, court order, or to protect the rights, property, or safety of NewswireSurge, our users, or the public.
Business Transfers
If NewswireSurge is acquired or merges with another company, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
4. Cookies & Tracking
We use cookies and similar tracking technologies to operate and improve our website. Types of cookies we use:
- Essential cookies — Required for the website to function. Cannot be disabled.
- Analytics cookies — Help us understand how visitors use our site (e.g., Google Analytics).
- Marketing cookies — Used to show relevant advertising. You can opt out via your browser settings.
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- 256-bit SSL encryption for all data transmission
- Encrypted storage of sensitive information
- Regular security audits and vulnerability testing
- Strict access controls limiting who can view your data
While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.
6. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access — Request a copy of the personal data we hold about you
- Correction — Request correction of inaccurate or incomplete data
- Deletion — Request deletion of your personal data (subject to legal obligations)
- Opt-out — Unsubscribe from marketing emails at any time via the unsubscribe link
- Data portability — Request your data in a portable format
- Objection — Object to certain processing of your data
To exercise any of these rights, contact us at privacy@newswiresurge.com.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:
- Account information is retained for the duration of your account and up to 3 years after closure
- Order and billing records are retained for 7 years for tax and accounting purposes
- Press release content is retained as part of our distribution records
- Marketing preferences are retained until you opt out or request deletion
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by:
- Posting the updated policy on this page with a new "Last Updated" date
- Sending an email notification to registered users for material changes
Your continued use of our services after any changes constitutes acceptance of the updated policy.